Studio Tech Terms - Updated 10/1/2024

Acceptance of these terms of service is required before services or equipment can be provided.

PAYMENT TERMS:

All services & rentals must be pre-paid unless a credit application is completed and approved by the Studio Tech Fiscal Department. Upon credit approval the following terms apply.

RENTAL / CONSULTING PAYMENT TERMS:

• 5% Discount off total invoice is provided for full prepayment.
• 2/10 Net 30 – 2% Discount for payment within 15 days, net due within 30 days.
• Late invoices (past 30 days) charged 1% per month interest.

EVENT / MEDIA PRODUCTION PAYMENT TERMS:

• 50% deposit must be received two business days before load in.
• 5% Discount off total invoice is provided for full prepayment.
• 2/10 Net 30 – 2% Discount for payment within 15 days, net due within 30 days.
• Late invoices (past 30 Days) charged 1% per month interest.

ACCEPTED PAYMENT METHODS:

• Visa, MasterCard, Discover, American Express® credit & debit cards.
• ACH bank transfers (Direct Debit).
• Business Checks.
• Zelle.
• PayPal.
• Venmo.

ESTIMATES: A written estimate / quote will be provided and approved by customer before services can be provided.

INVOICE DATE for short term rentals and events (less than two weeks) will be the final show or rental day. For long-term engagements (over two weeks) the invoice date for the first progress payment (up to 30 days usage) will be on the first day of the rental or show and then every 30 days afterwards. Consulting engagements are billed on the first day of each month.

CURRENCY: All invoices, charges, and payments will be in US Dollars.

PRE-PAY DISCOUNTS apply only to orders paid in full and payment received a minimum of 2 days prior to the first engagement load in or start day.

DAY RATES are based on a 10-hour day. Overtime will be charged for time after 10 hours onsite.

MEALS - If meals are provided to other production staff, they will also be provided to Studio Tech staff while working at the event. If no meals are provided for production staff a minimum of one hour must be provided for Studio Tech staff to obtain and consume meals.

TRAVEL – For engagements more than 50 miles radius from downtown Los Angeles centered on city hall the following will apply: PER-DIEM - Studio Tech will bill client a daily per-diem charge based on the standard US Government GSA rates.

ACCOMODATIONS - Reasonable overnight accommodation for multi-day events and productions will be provided to staff or it will be arranged by Studio Technical Services and billed to the client.

MILEAGE – For essential vehicle use (carrying equipment or key personnel) for remote events, shows, and consulting engagements Studio Tech will bill IRS standard milage rates to clients.

TRAVEL COSTS & EXPENSES not paid in advance will be billed at cost plus 5%

ALL MATERIAL AND EQUIPMENT furnished by Studio Technical Services for this service order shall remain the property of Studio Technical Services and shall be removed ONLY by the Studio Technical Services Staff at the close of the engagement. ANY SPECIAL EQUIPMENT that must be purchased to complete an assembly / installation / consulting engagement will be charged to the client and will remain the property of Studio Technical Services Inc.

MISCELLANEOUS MATERIALS required on-site will be charged at cost plus 15% plus California Sales Tax.

OVERHEAD DROPS or INSTALLATIONS (Power, Network, Equipment - over 10’ from the ground) will incur a surcharge of $150 each plus $200 per day lift rental.

POWER DISTRIBUTION includes feeder cable and spider / lunch boxes. Extension cords and power strips are not included in power rentals unless specifically listed. Customers will be charged for all power cabling not returned or otherwise removed from the facility by customers and other vendors.

FREQUENCY COORDINATION will be required whenever Studio Tech is providing Wi-Fi services to clients. Any device operating in the 2.4, 5, or 6 Ghz Wi-Fi bands including all Wi-Fi access points used by other vendors such as camera, sound, video, and lighting teams will coordinate with Studio Tech to reduce or eliminate frequency conflicts. Failure to coordinate will result in reduced Wi-Fi performance and capability.

INSURANCE: A valid non-owned-equipment rental insurance policy must be provided for all rentals. For productions and events, a valid liability insurance policy must be provided with a minimum $2 mil aggregate, $1 mil per occurrence. Studio Technical Services maintains general liability insurance, commercial vehicle insurance, and workers compensation insurance of $1 mil each occurrence / $2 mil aggregate. Any requests for additional insurance coverage, or limits will incur additional fees in addition to the quoted rental or services charges.

WAIVERS of SUBROGATION: Any requests for a Waiver of Subrogation on insurance certificates will incur a fee of $300 per certificate. This fee is not waivable or discountable.

NON-SUFFICIENT FUND CHECKS (NSF) service charge of $30.00 on NSF checks will be assessed. No checks will be accepted from a client that has previously submitted an NSF check to us.

CREDIT CARD PAYMENTS You agree to promptly pay Studio Technical Services in the event of any refusal of your credit card issuer to pay any amount to Studio Tech for any reason.

CANCELLATIONS: Cancellations must be received prior to set-up of event to receive refund. NO REFUNDS after installation of service.

CLAIMS FOR NON-SERVICE or damage will not be considered unless filed by the client PRIOR to the close of the rental, event, consulting engagement, or production.

REFUNDS or credits will be made automatically by our Accounting Department by mail or credit card refund. REFUNDS OR OVER PAYMENTS will not be available until 30 days after the close of the rental, event, consulting engagement, or production. Credit card receipts or confirmations of orders can be faxed or emailed after processing, upon request.

COLLECTION - You agree to pay all costs of collection, including attorney's fees and costs, on any outstanding balance.

ACCEPTANCE – Agreement of a proposal for services by Studio Technical Services includes acceptance of these terms of service.